SUNY Adirondack offers free IT Help Desk Bootcamp

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Qualifying participants have opportunity to undergo 12-week career training

QUEENSBURY, New York (Feb. 21, 2023) — SUNY Adirondack is proud to announce the addition of IT Help Desk Bootcamp to its Workforce Development course offerings. The course is grant funded and includes a textbook, all materials and supplies, as well as CompTIA+ exam vouchers for all eligible students. 

“This is a great opportunity for interested individuals to receive hands-on training in a field that allows for flexible scheduling, provides an ever-changing work environment and is in urgent need of skilled applicants,” said Susan Corlew, director of Continuing Education and Workforce Innovation at SUNY Adirondack. 

The IT Help Desk Bootcamp is one of three 12-week courses offered by SUNY Adirondack through grant funding. The IT Help Desk Bootcamp is part of a $60 million state grant to support enrollment initiatives for SUNY campuses. For no cost, qualified applicants can participate in the workforce training program. 

In addition, SUNY Adirondack offers Python for Data Analytics and an Electrical Maintenance Technician Bootcamp through the WRAP Reimagine grant, fully funded by the United States Department of Education as part of a $18,067.02 award with 0 percent financed from state and/or non-government sources. SUNY Adirondack successfully offered WRAP Reimagine-funded courses in 2022, in health care- and information technology-related fields.

“Being able to offer a wide variety of grant-funded training opportunities so participants can work toward their professional goals is exciting," Corlew said. "As a community college, it is important to us to be able to improve lives while also helping to meet the needs of regional employers." 

The IT Help Desk Bootcamp is offered at SUNY Adirondack Saratoga and teaches entry-level skills to begin a career as an IT Help Desk technician. The course will strengthen participants’ understanding of fundamental computer system strategies, including management in hardware architecture, operating systems, program troubleshooting and more. 

Participants will also learn network management processes that improve skills in WAN, virtualization techniques, TCP/IP and scanning. There will be a focus on adopting basic skills in network security, security threat analysis, cryptography and security auditing across hardware and software systems. Finally, the course will prepare participants for the CompTIA exams. 

The course will be offered in two different cohorts: one Mondays and Wednesdays from March 13 to June 12 and one Tuesdays and Thursdays from March 14 to June 8 at SUNY Adirondack Saratoga, 696 Route 9 in Wilton. 

To learn more about the class and to register, please visit https://www.sunyacc.edu/continuing-education-catalog#Information%20Technology,email conted@sunyacc.edu or call the Continuing Education Office at 518-743-2238.