Coronavirus updates and information

Because of the Coronavirus threat, SUNY Adirondack has restricted access to all facilities.

Call our 24/7 communications hub to connect you to the help you need at 866-977-1445.

Members of the campus community are advised to monitor this space and their college email accounts for updates.

Making the switch to online

We understand that the transition from face-to-face classes to online learning may be challenging. You’re not alone. Our Student Success team is available to help.

Our Online Course Help page on the website offers step-by-step Blackboard instructions and success tips for finishing the semester remotely.

If you are concerned about internet access or you lack the technology you need to complete your classes, please let us know by completing our online form.

If you have any questions or need additional help, email advising@sunyacc.edu.

 


Social Distancing

Walk-in traffic on the campus is NOT allowed at this time. 

To promote social distancing in response to the Coronavirus threat, SUNY Adirondack encourages students, prospective students and the general public to conduct as much business as possible through email communications. Please reach out to our frontline service offices at the following addresses:

Admissions: admission@sunyacc.edu
Financial Aid: finaidoffice@sunyacc.edu
Human Resources: hr@sunyacc.edu
Residence Life: reslife@sunyacc.edu
Registrar: registrar@sunyacc.edu
Student Affairs: osickk@sunyacc.edu 
Student Accounts (Bursar): studentaccounts@sunyacc.edu 
Accounts Payable: ap@sunyacc.edu
Student Success: advising@sunyacc.edu
EOP: manrab@sunyacc.edu
SUNY Adirondack Saratoga in Wilton: wilton@sunyacc.edu
Counseling: counseling@sunyacc.edu
Community Hub: Complete a request online at https://banner.sunyacc.edu/pls/apex/f?p=104:9.
Library: librarian@sunyacc.edu
Center for Reading and Writing: Make an online appointment at https://sunyacc.mywconline.com/
MECS (Math, Engineering, Computer Science) Tutoring: mathtutoring@sunyacc.edu
Bookstore: sm8087@bncollege.com
Business Central: businesscentral@sunyacc.edu
Continuing Education: conted@sunyacc.edu
Marketing and Communications: community@sunyacc.edu
Foundation: foundation@sunyacc.edu
Alumni Relations: alumni@sunyacc.edu
Faculty-Student Association: FSA@sunyacc.edu


Quick Facts

SUNY Adirondack has no reported cases of COVID-19.

SUNY Adirondack resumed all Spring semester courses by alternative delivery methods on March 23. 

In order to reduce the potential spread of COVID-19, we will continue to enforce restricted access to the campus and discourage any use of campus. SUNY Adirondack has migrated the majority of its services to virtual options.

To protect the health and safety of our community, we have canceled the in person Commencement ceremony on May 9. However, our student engagement team is developing alternative ways to honor our hard working graduates. More details to come. 

The safety of our students, faculty and staff is our top priority. The college is in daily contact with officials from SUNY, and through them the New York State Department of Health. Our local decisions are informed by the guidance that we receive from SUNY, state and local health officials. We will continue to update this page as new information becomes available.

SUNY Adirondack, as part of the NJCAA, has canceled all athletic competition for the remainder of the academic year.

Per State University of New York guidelines, all planned international education trips overseas for the Spring semester have been canceled as a precautionary measure.

ATTENTION RESIDENCE LIFE STUDENTS: The college currently cannot allow students to retrieve belongings from the Residence Hall, per recent mandates from the New York state governor’s office. We hope to be able to make the building accessible on an appointment-only basis later in April, depending on the success of state social distancing measures. We will post a move-out schedule when it becomes available. Email reslife@sunyacc.edu with any questions.


Campus Access

Due to this public health crisis, college offices have moved to remote services and there is no public access on campus unless instructed otherwise. Please use the email addresses in our Social Distancing section of this website. Also, we have gathered many options in our region to access wireless hotspots if you do not have access in your home. See our Online Course Help page (Free Wife Access) for locations. (NOTE: Please follow social distancing precautions when using these free wifi access points.)

Please email help@sunyacc.edu for any technology issues you are experiencing, including if you are in need of a device to help you complete your coursework.

For all other concerns or questions, please email advising@sunyacc.edu or call our 24/7 communications hub at

 


High school students participating in the WSWHE BOCES Early College Career Academy program should not report to SUNY Adirondack and should wait for further instructions regarding the remainder of the semester. Please follow your home school schedule.

Greater Glens Falls Transit suspended all service as of March 23, including bus routes to and from SUNY Adirondack. 

All college sponsored events are canceled through the end of the semester.

To protect the health and safety of our community, we have canceled the in person Commencement ceremony on May 9. However, our student engagement team is developing alternative ways to honor our hard working graduates. More details to come. 

Sign up to receive email and text communications from SUNY Adirondack at https://www.sunyacc.edu/parent-and-guardian-contact.

The current public health crisis has changed our lives in ways none of us could imagine. Yet, we highly value your student’s education and are committed to ensuring they can complete what they have started this semester. With that in mind, SUNY Adirondack resumed all Spring semester courses by alternative delivery methods on March 23. This has been communicated in many ways to our students, but we are sharing this information with you to solicit your support in making this as smooth of a transition as possible. 

In order to reduce the spread of COVID-19, we are restricting access to campus except for special circumstances. SUNY Adirondack has migrated the majority of its services to virtual options.

Although our faculty and staff won’t be working with your student face to face, we are establishing a variety of ways to work with them remotely to offer academic and social support.

We understand that the transition to online classes will be an adjustment for all students, and we have developed a webpage, www.sunyacc.edu/help, with tutorials and tips to get them started.

Our Student Success advisors will be on hand to work with students to help them navigate this new territory. Your student can reach out to them by email at advising@sunyacc.edu with any questions or to request additional support or resources. Our staff will be working remotely but will be available to help.

Our number one priority is the health and safety of our students and college community. Although we expect this emergency plan to be challenging for everyone involved, we are hopeful that we can keep your student on a successful academic path.

Please regularly check our website (www.sunyacc.edu/coronavirus) for further information and details.

Thank you in advance for your support as we navigate this new environment. 

Information for employees working from home

To minimize the potential for infections on campus, we are asking all of our employees to stay away from campus if they or someone in their household is experiencing symptoms consistent with the flu or consistent with COVID-19 (e.g., fever, body aches, difficulty breathing). We are also asking that employees to report those symptoms confidentially to our Human Resources Office, so that we can monitor the public health of our campus community and use that information to inform our responses.

All college sponsored events are canceled through the end of the semester.

To protect the health and safety of our community, we have canceled the in person Commencement ceremony on May 9. However, our student engagement team is developing alternative ways to honor our hard working graduates. More details to come. 

Status of Classes:

All in-person Continuing Education and Business Central (non-credit) courses scheduled to begin or to continue between May 12, 2020 will be cancelled, with few exceptions (see below).

Online classes, or classes that have moved to a distance learning format, scheduled during this time will run. Classes that are already online or have made this transition include:

· Python for Data Analytics
· Startup Adk
· Notary Public License Exam Prep (online)
· All Ed2Go online short courses and workforce training programs

We are working with instructors in the following classes to assess the feasibility of moving the classes to a distance learning format. We have not cancelled these classes at this time and will update enrolled students as to the status of these classes later this week.

· Barre
· Beginning Guitar
· Ayurvedic Guide to Health
· Writing and Selling Your Book
· Landscaping Your Home
· Notary Public License Exam Prep- May 1 session

Status of Refunds:

Staff are currently processing all course drops and refunds as quickly as possible. If you are in a class that has been cancelled and you are due a full or partial refund, you can expect to see that refund check within four (4) weeks. Thank you for your patience.

Status of Registrations:

We will send out updates of available classes for the remainder of the Spring semester shortly. If you would like to register for an upcoming course:

For most SUNY Adirondack Continuing Education courses, use the online registration request form: https://form.jotform.com/93365150689163

For short, instructor-led and self-paced Ed2Go courses, you can register and pay online at: https://www.ed2go.com/adirondack/

For licensing, certificate and workforce training programs through Ed2Go, you can register and pay online at: https://careertraining.ed2go.com/adirondack/

How to Contact Us:

Most College employees are working remotely. There are no in-person services available at the College at this time. However, we are available via phone and email. The Continuing Education main phone line is being checked regularly and all staff are available via email. There may be a slight delay in our response, but we will get back to you as soon as possible.

Phone: 518.743.2238
Email: conted@sunyacc.edu

All college sponsored events are canceled through the end of the semester.

The May 9 Commencement ceremony has been canceled to ensure the health and safety of our college and community. No decision has been made about rescheduling, but we do plan to confer the degrees and certificates students earn.

The New York State Division of Veteran Services office on the SUNY Adirondack campus is closed. All appointments made previously have been canceled and will be rescheduled for dates beginning May 1, 2020. For more information, call 1-888-838-7697 (888 VETSNYS).

The March 26 Board of Trustees meeting has been canceled.

Seasoned has canceled all lunch and dinner services through April 19.

Collaborative Cuisine dinners planned on April 17, 24 and May 1 at Seasoned have been canceled.

Sign up for COVID-19 Updates: Warren County plans to stream regular Health & Safety Briefings to the general public.  Please visit Warren County's main page (https://www.warrencountyny.gov/) and click the button that says “Click here to sign up for COVID-19 Updates.” 

Message from Chancellor Kristina M. Johnson

Dear SUNY Students, When you chose SUNY as the place to pursue your college and career ambitions, you became part of the SUNY family. We made a commitment to you to support you along the way and that commitment remains – especially now during these challenging times. While on campus, you’ve made friends, developed traditions and enjoyed expanding your vision of what the world is and your unique role in it. I’ve heard from many of you regarding the anxiety and uncertainty you feel about your future, so I would like to offer a few thoughts and give you my personal support because that is what family does for one another.

Your safety and well-being are our number one priority. That is why we decided to cancel or postpone all study abroad programs, extended spring break, and encouraged those of you who can stay at home or with friends to not come back to your campuses until further notice. We took this action to blunt the spread of the COVID19 by reducing the density of exposure.

As part of our commitment to your academic pursuits, we worked over the past year to upgrade our online learning platform which is now accessible to provide you the tools to complete your coursework remotely. While the learning environment is different, you will have the network and backing of all of SUNY at your fingertips to help you finish the semester. And for seniors— don’t worry. If necessary, we will reschedule your commencement to make sure you walk across the stage and we proudly celebrate your accomplishments. It is also important to mention that you will receive credits or refunds for the services that you do not use this semester, such as room, board and activity fees.

As a result, campus life has been turned upside down. I know what that is like. When I was at university, I was diagnosed with Hodgkin’s disease, a cancer of the lymph system. It was also a major disruption that took six months of my life to overcome. What got me through it was the strong support of my family and my college network of friends, colleagues, and faculty. That same network will help support you through the COVID19 crisis.

Your SUNY family is here for you. The SUNY system and each campus president, the faculty and staff are committed to supporting you and to delivering a great education. I will continue to communicate with you weekly, and with your presidents daily. I encourage you to reach out for support. While everything may seem different, take comfort in the things that remain the same – studying, completing projects and connecting with each other virtually. Together we will get through this and come out even stronger. I promise you.

Take care of yourselves, your family, your friends, your SUNY.

Sincerely yours,

Kristina M. Johnson, PhD. Chancellor, The State University of New York

When will I know about my courses?
The Spring semester resumed March 23 by alternative delivery method. Currently enrolled students should have heard from instructors by email through their official Wolfmail account. If you experience any issues related to this transition, email advising@sunyacc.edu.

Can I get a refund for courses?
Per the State University of New York guidelines, we will not be refunding tuition costs for this semester because we will continue to deliver credit for coursework via distance learning and remote instruction. We recognize this is a change for many students, however, we are taking every measure to make sure you continue to receive a high-quality education and are supported in doing so.

How do I get my personal possessions from the Residence Hall?The college currently cannot allow students to retrieve belongings from the Residence Hall, per recent mandates from the New York state governor’s office. We hope to be able to make the building accessible on an appointment-only basis later in April, depending on the success of state social distancing measures. We will post a move-out schedule when it becomes available. Email reslife@sunyacc.edu with any questions.

Are meal plans still working if I stay in the Residence Hall?
Meal plans are active for students residing in the Residence Hall, but service has been considerably scaled down to meet the needs of the smaller population. The residence hall staff will maintain contact with residents on any changes.

Will I be reimbursed for any unused portion of housing?
Per SUNY guidance, the college will be issuing a credit or refund, to be determined. Information on this will be available no later than April 15.  

Will I be reimbursed for the unused portion of the meal plan?
Per SUNY guidance, the college will be issuing a credit or refund, to be determined. Information on this will be available no later than April 15.  

Is my off-campus class suspended?
All SUNY Adirondack courses have been moved to alternative delivery methods. Your instructors should have contacted you with details through your college Wolfmail email account. If you experience any issues related to this transition, email advising@sunyacc.edu.

Is my Continuing Education course canceled?
All in-person Continuing Education and Business Central (non-credit) courses scheduled to begin or to continue between March 16 and 29, 2020 will be suspended. Online classes, or classes that have moved to a distance-learning format, scheduled during this time will run. 

Is graduation still happening?
To protect the health and safety of our community, we have canceled the in person Commencement ceremony on May 9. However, our student engagement team is developing alternative ways to honor our hard working graduates. More details to come. 

This health situation has increased my anxiety. Are counselors available?
The counselors are available through remote appointments. To schedule  a tele-counseling appointment using your phone or a Zoom account, email  counseling@sunyacc.edu or call 518-743-2278 and Melissa will set up an appointment for you. 

Where can students get help logging on and using Blackboard?
Students can visit sunyacc.edu/help for instruction on how to log on and use Blackboard.