Spring 2017 Business & Career Training

Computer Courses

Intro to Graphic Design with Photoshop — Online
Available February 6 through May 5 (Online course at your own pace)
Adobe Photoshop is powerful image editing software that allows users to use their creativity to alter photos. Learn the fundamentals needed to create high-quality digital images and designs. These skills can be used to scan and clean up old photos and enhance digital photos. This class will introduce new Photoshop users to the program, how it works and what it can do, as well as give students a solid foundation in the theory and terminology of digital design. No previous experience in Photoshop is needed. This course is also excellent for people who have been working in Photoshop but would like a better understanding of how Photoshop works so that they can make their ideas come to life faster and more easily.
The course is composed of PowerPoint presentations, video lectures, key skills handouts, quizzes to test knowledge and discussion boards where questions about Photoshop and design can be addressed and discussed with fellow students and the instructor. Although these are self-paced lessons, the instructor is available via discussion board and email to answer questions. Please read the information about online courses on page 2 before enrolling in this course.
Register for this class any time during the semester and complete it by May 5.
Instructor: Kristen Girard
Price: $85
CRN: 20088

  • This class will be taught online using the Angel course management system and is divided into 14 self-paced lesson modules.
  • Each lesson builds on the previous module, helping individuals  to acquire new skills and information as they progress at their own pace.
  • Photoshop CS4, CS5, CS6 and CC can be used with this course. A free, 30-day trial of Photoshop is available online through Adobe.

Computer Training Courses

The Office of Continuing Education offers computer training for companies and individuals. Courses may be offered in a traditional classroom environment, as one-on-one training or as group training customized to serve our local businesses. 

Traditional Classroom Environment
Schedule-on-demand courses are available based on community interest throughout the year. Once we have received sufficient interest to run a particular course, it will be offered based on the demand. 

One-on-one training
Customized one-on-one training is available for those individuals and professionals needing immediate, focused training. One or two people may be trained; instruction is typically 2-3 hours, at $100/hour.

Small & Large Group Training
Customized group training is available for employers or agencies seeking staff development. Employers can specify the instruction needed.
Small group training involves 3-5 staff members; length of instruction is variable, at $150/hour. Large group training is six staff members or more; rates are based on group size and length of instruction. Customized manuals are also available as a training aid.

Available topics include, but are not limited to: 

  • General Instruction (Introduction to PCs; Computers Don’t Byte)
  • Adobe Software (Acrobat; Photoshop)
  • Prezi
  • Microsoft Office Suite (Access; Excel; PowerPoint; Project; Publisher; Word)

Microenterprise Assistance Small Business Program (MAP)
March 21 to May 30 (No class on April 18)
Tuesdays from 6 to 8 pm

Whether you are opening a new small business or expanding your existing small business, this comprehensive and informative course is for you. Take advantage of the resources offered in this 10-session course. Each session covers a different aspect of business planning. The classes are woven together to tell a story that will help you understand why planning is important and how to prepare a winning start-up or expansion business plan. Building a successful business plan will require you to ask detailed questions and take copious notes during each session of this course.  
If you apply through your county’s Local Development Corp. (LDC) and successfully complete this program, you may be eligible to apply for a small business loan through your county. Contact Jennifer Switzer from Warren County or Deanna Derway from Washington County for more information or an application.  
This course is sponsored by Warren and Washington County Local Development Corporations and SUNY Adirondack Continuing Education.
Warren County contact: Jennifer Switzer 518.798.7542, switzerj@edcwc.org; Washington County contact: Deanna Derway 518.746.2290, dderway2@co.washington.ny.us
Instructor: Kim Feeney London
Price: $150
CRN: 20100

Professional Development

Personal Lines Insurance Prelicensing Course (NEW!)
May 9 to May 16, Tuesday through Tuesday from 8 am to 4 pm (You will have a half hour lunch on your own each day.)
AND May 17, Wednesday from 8 am to Noon

The Personal Lines Insurance Prelicensing course will consist of an intensive study of various insurance topics to qualify prospective agents and brokers to take NYS insurance examinations. This course will address insurance regulations, general insurance, property and casualty insurance basics and policies for dwelling, homeowners, auto and other coverage areas. 
Please Note: This course fulfills the requirements to sit for the NYS Personal Lines insurance licensing examination. The textbook and attendance at all course sessions are required. 
Instructor: Richelene Morey, CPCU, ACSR
Price: $500 (​Course price includes an $80 materials fee.)
CRN: 20103
*Attendance is mandatory for all course sessions in order to earn the hours required.

Hybrid Life, Accident & Health Insurance Prelicensing Bootcamp Course (NEW!)
April 21 to 23, Friday through Sunday from 8 am to 5 pm (You will have an hour lunch on your own each day.)
AND April 24, Monday from 8 am to 1 pm

The Life, Accident & Health Insurance Prelicensing course will consist of an intensive study of various insurance topics to qualify prospective agents and brokers to take NYS insurance examinations. This course will address insurance regulations; general insurance; life insurance basics; life insurance policies, provisions and riders; annuities; federal tax considerations; qualified plans; life settlement; accident and health insurance basics; individual health insurance policy provisions; disability and related insurance; medical plans; Affordable Care Act; long-term care insurance; group health and blanket insurance; government health insurance plans; and private insurance for special populations. 
Prerequisite: This course requires 20 hours self-study (and 29 hours in the classroom).  
Registration is required two weeks in advance (by April 7, 2017). 
Textbook is purchased separately by the student, and Chapters 1-10 in the LIFE Section and Chapters 3-11 in the HEALTH Section must be read prior to the first class.
Instructor: Victor Bujanow, CIC
Price: $280
CRN: 20104
Please note: This course fulfills the requirements to sit for the NYS Life, Accident & Health insurance licensing examination. The textbook and attendance at all course sessions is required.  
Textbook is purchased separately through SUNY Adirondack bookstore; estimated cost is $80.
*Attendance is mandatory for all course sessions in order to earn the hours required.

Essentials of HR Management
February 3 and 10, Fridays from 8:30 am to 4:30 pm (You will have an hour lunch on your own each day.)
SUNY Adirondack has partnered with the College of Saint Rose to offer this two-day Society for Human Resource Management (SHRM) program. The program provides participants with a complete overview of human resources roles and responsibilities. If you are just starting out in the profession or are looking for an effective way to boost your employee management skills, this is the program for you! It also serves as an excellent refresher for seasoned HR professionals and provides continuing professional education credits for those who are PHR/SPHR certified.
Instructor: Gretchen Steffan, SPHR, SHRM-SCP
Price: $565 (Course materials included in price.)
CRN: 20097
1.3 CEUs

Dispute Resolution in the Workplace
March 8, Wednesday from 8:30 am to 4 pm (You will have a half hour lunch on your own.)
This course will introduce the essential skills used by mediators to bring people in opposition to mutual understanding and resolution. The process of mediation — in contrast with other dispute resolution processes, values and conflict styles — will be explored. Participants will gain valuable skill sets that are highly effective in helping people communicate well and work through challenging situations. Skills relating to listening, empathizing, reframing and problem solving are relevant for anyone wishing to effectively assist others to maintain relationships while working through conflict — both professionally and personally. Participants will walk away with practical skills they can put to immediate use.
Mediation Matters is a Community Dispute Resolution Center providing mediation, training, facilitation and conflict-resolution services serving Warren, Washington, Saratoga, Schenectady, Albany and Rensselaer counties and has been funded in part by the New York State Office of Court Administration since 1981. This multifaceted organization of professionals is dedicated to encouraging a culture of peace by empowering people to manage and resolve conflict in a constructive way, providing effective skills and processes and increasing the capability for non-adversarial and self-determined problem solving within the community.
What is mediation? Mediation is a voluntary and confidential way to have a conversation about a dispute with a trained and impartial mediator. The mediator helps each party discuss their interests and explore mutually acceptable solutions, while individuals make all decisions about the outcome.
Instructor: Sarah Rudgers Tysz, Esq., Mediation Matters
Price: $160
CRN: 20096

Professional Development

Notary Public License Exam Preparation Course — Online
Available January 23 through May 5 (Online course at your own pace)
This online, self-paced course is offered through the Angel course management system and is designed to teach you the essential information you need to successfully complete the New York State Notary Exam. In addition, this course will thoroughly prepare you to understand your duties and functions as a Notary Public Officer. You will gain insight into what a Notary Public’s key responsibilities and limitations are, as well as some best practices of a Notary Public Officer.
Please note: The Notary Public exam will not be given during this workshop. Information about the exam schedule will be available in the class.

Topics will include: 

  • Notary Concepts
  • Definition Review
  • Sample Forms
  • Notary Law Subsection Review

Instructor: Kelli Hatin
Price: $59
CRN: 20091

Notary Public License Exam Preparation: Face-to-face
February 23, Thursday from 1 to 4 pm
or April 27, Thursday from 9:30 am to 12:30 pm

This workshop prepares you for the New York State Notary Public exam and will provide a comprehensive view of the Notary Public Office. Examples will be provided to illuminate situations that a Notary is likely to encounter. Topics include: avoiding conflicts of interest, maintaining professional ethics, charging proper fees, handling special situations and when to defer to an attorney. All materials will be provided, and information about how to link to NYS Department of State licensing information, booklets and forms will be distributed. 
Please note: The Notary Public exam will not be given during this workshop, however, an 80 question practice exam will be given.
Instructor: Victor Bujanow, CIC
Price: $49
CRN: 20089 ( February 23)
CRN: 20090 (April 27)

Wastewater Treatment: Activated Sludge Processes
February 7 to March 9, Tuesdays and Thursdays from 6 to 9 pm
This class is one of three courses offered as part of the NYS DEC Wastewater Treatment Plant Operator Certificate series. The NYS Department of Environmental Conservation requires this course if you plan on pursuing an “A” certificate at any level. It is also an excellent refresher if you already hold certification and seek operator renewal credit. Topics to be covered include: a basic process overview, modifications, process control, testing and calculations, nitrification, problem solving, record keeping, trending and graphing.
Instructor: Lawrence Glasheen, NYS 4A WWTP
Price: $327
CRN: 20092
3 CEUs
Course price includes a $28 materials fee.

Wastewater Treatment: Basic Laboratory Course
March 21 to April 20, Tuesdays and Thursdays from 6 to 9 pm
Glens Falls Wastewater Treatment Plant

This class is one of three courses offered as part of the NYS DEC Wastewater Treatment Plant Operator Certificate series. This particular course will teach you proper procedures for solids analysis, pH and alkalinity determination, chlorine determination, BOD and Winkler Dissolved Oxygen. Hands-on application will follow discussion and demonstration of each procedure; there is a proficiency exam for each procedure. This course fulfills laboratory proficiency for DEC certification and is appropriate for operator renewal credit.
Prerequisite: Basic Operations for Wastewater Treatment Plants is typically offered in the Fall semester.
Instructor: Lawrence Glasheen, NYS 4A WWTP
Price: $299
CRN: 20093
3 CEUs

Coffee Barista Training (NEW!)
April 3 to 7, Monday through Friday from 4 to 8 pm
Kru Coffee, 46 Marion Ave, Saratoga Springs

Train with master baristas and coffee roasters at Kru Coffee! This 20-hour course will provide informational and hands-on training in the background and menu of coffee bar management, preparing beverages and customer service activities of a barista. Learn and rehearse skills specific to the specialty coffee industry and useful in the food and beverage industry. Coffee enthusiasts are welcome, too! The Office of Continuing Education is proud to partner with Kru Coffee to offer this coffee barista training. This course is being brought to you in partnership with SUNY Adirondack’s Office of Continuing Education, with the support of the SUNY Workforce Development Grant. 

  • Learn how to competently and efficiently prepare specialty coffee beverages
  • Gain hands-on experience with coffee machinery
  • Practice espresso extraction, milk steaming, bar management and quality control
  • Gain customer service skills to support repeat business
  • Learn how to manage the front end of a restaurant

Price: $160 (Course materials included in price.)
CRN: 20101

ServSafe Food Safety Certification Workshop
April 29, Saturday from 8 am to 6 pm
New York State legislation (S02328) mandates that all food service establishments which handle, cook, store, serve, deliver, remove and dispose of food will be required to have one ServSafe certified individual on staff. Hospitality and food service industry employees seeking this training will earn certification valid for 5 years after successfully completing this 10-hour program.
Registration for this class closes on Friday, April 14.
Please note: Participants should bring lunch for a “working lunch.”
Instructor: Frank Burns 
Price: $210 (Course price includes a $78 materials fee.)
CRN: 20098

Bartending & Mixology Certification Program
March 22 to April 19, Wednesdays from 6 to 9 pm
Queensbury Campus and Local Restaurants
This course will introduce and prepare participants to become bartenders in the hospitality industry by concentrating on those with limited experience with mixology and providing the basic training associated with bartending. Some sessions are hands-on and will take place at area restaurants. At the completion of the course, students will be familiar with:

  • Industry standards
  • Common terminology
  • Types of alcohol
  • Selling techniques and showmanship
  • How to mix drinks
  • Wine and ber varieties
  • Customer service and attitude
  • Health and hygiene regulations/sanitation

Individuals who successfully complete this course will be TIPS (Training for Intervention Procedures) certified and will receive a certificate from the New York State Liquor Authority that can be used as part of their Reasonable Effort Defense in the event they are convicted of serving someone under the age of 21.
Instructor: Frank Burns
Price: $245 (Course price includes a $45 materials fee.)
CRN: 20099
Prerequisite: All participants must be at least 21 years old to participate in this class and valid ID will be required on the first evening of the class.

Pet Education Certificate & Internship — Online
February 27 to May 1 (Fully Online Course)
Are you interested in a career working with animals but don't know how to get started? This course will help you explore animal-related careers through education and internships. The Pet Education Certificate course offers a variety of resources to help begin or advance your career working with animals in areas such as pet-sitting, kennel work, daycare, training, working for a veterinarian and other animal-related fields. The course content includes: pet health and illness, communication, behavior management, safety, basic hygiene care for pets, writing a resume and preparing for an interview.  Internships offer opportunities for students to network for experience and potential employment. The instructor will assist you in securing the necessary internships to complete the certificate.
In order to successfully complete this program, individuals must complete a Pet First Aid and CPR class and at least 54 hours of internship experience at approved animal-care facilities within six months of completion of the online course.
Instructor: Mary Lynn Gagnon
Price: $400
CRN: 20094
7.2 CEUs
Those who successfully complete this unique program will have specialized education and experience that gives them an advantage in the field. This course will further your knowledge and skills through engaging and informative course materials and hands-on internship experiences. Participants will need to purchase three textbooks separately. Cost is estimated to be $65 for all three.

Pet First Aid & CPR — Online
March 13 to April 12 (Fully Online Course)
This course is for individuals who wish to work in the pet industry or pet lovers/owners seeking knowledge on how to respond in an emergency situation for pets. In this class, you will learn what you can do in the first 15 – 25 seconds on the scene to make a big difference for a pet in crisis. Learning to respond quickly and properly is critical and can save a pet’s life. Some of the material covered in this class includes:

  • Equipment and supplies for putting together your own Pet First Aid Kit
  • Understanding basic pet owner responsibilities
  • Rescue breathing
  • Restraint, muzzle, elevation, direct pressure points
  • Administering medicine and treating wounds
  • Bleeding, immobilization, shock management and transporting wounded animals
  • Assessing vital signs

Whether you are a pet owner or a pet lover, this class will provide critical knowledge that could help save a pet’s life. Participants will need to purchase at least one textbook separately (cats, dogs or both) depending on their interest and needs. Cost is estimated to be $20 per book.
Instructor: Mary Lynn Gagnon
Price: $86
CRN: 20095
0.6 CEUs

Wilderness First Responder Recertification Course
April 29 and 30, Saturday and Sunday (Class will convene by 9 am on April 29 and conclude around 4 pm on the April 30. An overnight stay is required. The instructor will contact individuals with additional information after registration.)
This two-day course is designed for individuals needing recertification. The training consists of scenarios and case studies designed to reinforce evacuation decision-making. It also provides updates in wilderness medicine and includes Adult and Child CPR. You will be required to pass a written and practical exam. Participants with questions should contact the instructor, Clinton McCarthy at mccarthyc@sunyacc.edu in advance of registration. 
Please note: You must possess a current (unexpired) WFR certification of at least 70 hours to recertify through this course. It is your responsibility to make sure that your certification meets this standard. Bring your certification card to the course so that the instructor can verify the expiration date. Recertification is offered through SOLO. 
Instructor: Clinton McCarthy
Price: $250 (Course price includes $80 materials fee to cover meals, camp site rental and certification costs.)
CRN: 20102